Austin American-Statesmen: Texans Waiting Longer for Food Stamps
February 19th, 2008
The Austin American-Statesman reports that Texas’s decision to outsource food stamp processing to a private, for-profit company continues to be a disaster for taxpayers and residents.
To Texans applying for food stamps, it may not seem to matter whether their application goes through the state’s old computer enrollment system or the newer one.But new state data show that fewer than half of Texas food stamp applications processed using the updated computer system, known as TIERS, are completed within the 30 days required by the federal government. TIERS average of 48 percent of applications within 30 days is significantly lower than the 90 percent under the old system, SAVERR.
That 48 percent — which is from December, the last month available — represents a steady decline from last summer. The federal standard is 95 percent. See page 26 of this report. Timeliness is also an issue for Medicaid applications.
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State auditor John Keel reported last year that because of chronic problems, TIERS is not ready to be used statewide.





